Responsible Gambling Policy

At 7Spins we take responsible gambling seriously. We want players to enjoy controlled play and to stay safe at all times, so we provide clear tools, advice and support to help you manage your activity. This page explains the controls we offer, how to spot when play is becoming risky, and where to get professional help if you need it.

Our player protection principles

We promote safer gambling through practical measures - clear account controls, routine checks of account activity, and straightforward routes to pause or close accounts. We may contact players if we detect signs of risky behaviour and will work with individuals to agree sensible limits or account restrictions when needed.

Activity-control tools

What you can use

You can manage your play directly in your account. Available tools include deposit limits, loss limits, wagering limits, session timers (reality checks), short time-outs and longer self-exclusion options. If you need help setting these up, our support team can guide you via live chat or by email at [email protected].

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Typical examples used by players are £10 - £500 per day or £100 - £2,000 per month, but you choose the figures that suit you. Limits can be lowered instantly and increases normally take effect after a cooling-off period and, where required, a short affordability review.

Loss limits

Loss limits let you cap how much you can lose over a set period. These operate alongside deposit limits and give an extra layer of protection by stopping play once your chosen loss threshold is reached. You can review and adjust loss limits in your Responsible Gambling settings.

Time limits and account breaks

Use session reminders and reality checks to monitor time spent playing. You can take an account break for 24 hours up to several weeks. Short time-outs are ideal for a temporary pause, while longer breaks give more distance if you feel play is becoming difficult to control.

Self-exclusion

If you need a longer-term or permanent break, self-exclusion is available. Options can include multi-month periods up to permanent closure. During self-exclusion you will not be able to access your account and marketing contact must stop. Where applicable, we participate in national self-exclusion schemes to help enforce exclusions across operators.

Recognising problematic behaviour

Warning signs include chasing losses, spending more than intended, neglecting work or family, borrowing to gamble, or hiding gambling activity. If you or someone you know shows these signs, consider using our tools or contacting support for help.

Tips for staying in control

Set realistic limits before you start, take regular breaks, stick to a budget, avoid gambling when tired or stressed, and never play to recover losses. Review account activity regularly and use the Responsible Gambling settings to adjust controls as needed. On 7 Spins we encourage players to take a proactive approach to safer play.

Professional help and support organisations

If you need specialist support, contact organisations such as GambleAware or GamCare for confidential advice and treatment options. If you want help with your account first, contact our support team via live chat or at [email protected]. We will support you through limit changes, time-outs or self-exclusion and provide information on external services.