Terms of Use

These Terms and Conditions set out the rules for using the 7Spins website and services. They explain the relationship between us and our users, the responsibilities we expect from account holders, and the operational rules that govern play, deposits, withdrawals and promotions. Please read these terms carefully before registering or placing any bets. By creating an account you agree to comply with these rules and any updates we publish.

Account responsibilities

Account holders are responsible for keeping their login details secure and for any activity that occurs under their account. You must provide accurate personal information and promptly update any changes to your contact or payment details. We may suspend or close accounts where we suspect unauthorised access, fraud, or breaches of these terms. You must not allow others to use your account and should notify us immediately if you suspect unauthorised use.

Eligibility requirements

To use our services you must be of legal gambling age in your jurisdiction and not be resident in any territory where access is prohibited. We will verify your identity, age and address using documentation or electronic checks. Accounts that fail verification may be restricted or closed and any pending withdrawals may be delayed until checks are complete.

Acceptable platform use

Users must not attempt to manipulate games, exploit promotions, use automated software, collude with others, or engage in any activity that compromises the integrity of the platform. Multiple accounts, chargeback fraud and other abusive behaviours are prohibited. We reserve the right to limit, suspend or close accounts where misuse is detected and to withhold winnings obtained through prohibited means.

General bonus and promotion rules

Promotions and welcome offers are subject to specific terms which form part of these general conditions. Where a promotion applies, its eligibility, wagering requirements, game restrictions and expiry will be stated in the promotion terms. We may decline or reverse bonuses where we reasonably suspect abuse or breach of the promotion rules. Please check individual offer terms for full details before opting in.

Deposits and withdrawals

Payment methods, minimum and maximum amounts and processing times are displayed in the cashier. We conduct checks on deposits and withdrawals to prevent fraud and money‑laundering; these checks may require additional documents and can delay processing. Withdrawals may be subject to limits and verification. We will not process withdrawals to third parties and may refuse transactions that do not meet our security or compliance requirements.

Dispute resolution

If you have a complaint about your account or a transaction, contact our support team and provide relevant evidence. We aim to acknowledge complaints promptly and to resolve disputes fairly. If a dispute cannot be resolved directly, we will advise on any available independent dispute resolution options. Using our complaints process does not affect your right to seek other remedies where applicable.

Updates to terms and conditions

We may update these Terms and Conditions to reflect changes in law, our services or operational needs. Material changes will be communicated to registered customers by notice on the site or by email. Continued use of your account after changes are published constitutes acceptance of the revised terms. For clarity, 7 Spins will publish the date of last revision within the terms page.