Reach Out to Us
7Spins support is available to help with questions, account-related issues, technical concerns or general feedback. Our UK support centre handles KYC checks, deposits and withdrawals, payment queries, safer-gambling tools and basic troubleshooting. If you’d like direct assistance, contact 7 Spins for general enquiries or to escalate a matter to the authorised compliance team, who can advise on documentation, limits and any account security measures we can take in your favour. We aim to respond quickly on behalf of the organisation.
| Department | Contact |
|---|---|
| Customer support | [email protected], live chat 24/7 and email support |
| General enquiries | [email protected], target response within 24 hours |
| Affiliate enquiries | [email protected], partnership team available Mon–Fri |
| Phone | +44 20 7845 3190, press 1 for support |
| Working hours | Mon–Sun, 08:00–00:00 (UK time) |
Email Support
Email is our preferred contact method for detailed requests, account-related issues, or when you need to submit explanations or documents. Please send your message to [email protected] with a clear subject line and up-to-date contact details. Including your account ID and any relevant documents speeds up handling and helps us avoid unnecessary delays.
Contact Form
Response Time
Our support team aims to respond quickly. Most enquiries are answered within one business day. Simple account, deposit and password issues are usually resolved in the first reply, while complex matters such as KYC, disputed transactions or technical investigations can take longer depending on their nature and required checks. We will keep you updated throughout.
Feedback
We welcome your feedback, suggestions and ideas to improve the site. Please tell us what you like and what we can do better, as every message is reviewed and used to refine features, promotions and customer support. Share your thoughts via the help centre or live chat so we can continue improving the service and make the site easier to use.